
Pali Varga
App is constantly hanging. Food ordering on train is not possible, after payment is completed on the secure payment portal and confirmed with the bank, the app just crashes and logs me out. After logging in, the order is thete, but further payment attempts end with mysterious blue error screen. Never again relying on getting any food on this rail service. Why can't one order and pay to the stewards? How can you put this clearly unfinished and untested app as the only way to book services?
2 people found this review helpful

Nail Sariyev
Not good enough. You cannot pay for your refreshments order via GooglePay (there's always some error on the platform),so I topped up the balance to realize you cannot pay with it either. Last trips by bus were also disasters. No coffee onboard, the drivers drive you like a potato, not a human being. This company used to be my favourite, but now, I'm more inclined to FlixBus...
3 people found this review helpful

Bob Uncle
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On the train right now and App doesn't work and it is not a connection problem. Reinstalled, same issue. Unable to order food. Rude staff. When she came to deliver another person's order, she refused to help in any way and just walked away saying connection issues were not her problem -- and the Team Leader announced he said his cabin crew are here to help. Nonsense! Edit: Her name is Sandra and noteworthy, we were able to post this review with no connection issues.
5 people found this review helpful