TracFone My Account

3.4
53.3K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company
Updated on
Aug 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
52.3K reviews
Susan Gates
July 2, 2025
I've been a tracfone customer for 5 years or so. I've always used the app to refill my service. But it has been impossible for a couple of days now. It keeps denying my debit card. I checked with my bank and they said my card us fine. Tried again today ( 4 times) Still denying my card. I've talked to customer service several times with no help. The last call to customer service I was on the phone over 30 minutes. Call was gone and still no help. This is ridiculous
45 people found this review helpful
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Katherine B. Childs
July 19, 2025
Today, 7-19-25 I tried logging in to my account yet again. To my surprise it won't let me. I'm prompted to type my password and the same thing happens over and over again, can't log in! I'm really hating this app right now! Also there had been an update, so I updated and still can't log in. I uninstalled and reinstalled with the same luck, so I restarted my phone and STILL cannot log in! It's very annoying. And doesn't even deserve a one star
88 people found this review helpful
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Tammy Miller
July 10, 2025
seems app is broken, login issues. I think the failure is I logged in, but it still asks. I close the app after login failed & when I reopen app & I am logged in, immediately shows account details without logging in again. Whatever changes you've made in past several months has broke the app, too much hassle to use anymore. The website is more stable.
102 people found this review helpful
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What’s new

Improvements to app stability and updates