4.2
2.64K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions.
Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs.

Download the “My Tello” app for free and:
• Check the balance for all your Tello products: Plans and Pay As You Go
• Start calling in the US and abroad over WiFi at the same costs
• Order any plan or upgrade/downgrade your existing plan
• Recharge safe and easy or set up Auto Recharge to avoid running out of credit
• Manage your account at a glance
• View your Tello bills & usage history
• Contact Customer Service directly from the app

Easy to use:
1. Download the “My Tello” app for free
2. Log in with your Tello phone number and Tello.com website password
3. Get direct access to your phone contacts
4. Start calling over WiFi
5. Run the “My Tello” app on multiple devices at once

Not a Tello.com client yet?
If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get:
• Prepaid service, no contract commitment, pure freedom
• Flexibility to Build Your Own Plan starting at $5
• Lowest Pay As You Go rates for international calls and texts
• The option to keep your old phone number & cell phone
• Nationwide coverage
• 24/7 Customer Service by email & phone
• The same costs and the same phone number when calling over WiFi
• Unlimited 2G data, after you've used your LTE data
• Data tethering across all your devices for free

*We value your opinion. Please let us know if you like our app!

Having issues with the My Tello application? Please email us at customerservice@Tello.com.
Updated on
Aug 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
2.55K reviews
Devin P
August 5, 2025
Garbage. At first the service seemed good but once you get into the mid term of your plan it gets really really slow. It's good if you're light on your phone data but if you're a heavy data user you're going to get irritated really quick. I couldn't even load my apps, they would timeout for how slow they throttle data. I've switched to US Mobile and never been happier. You guys need to offer more premium data at least for the heavy data users like myself.
2 people found this review helpful
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Miron Enterprises, LLC
August 18, 2025
Hi Devin, We would like to chat with you with regards to your experience with us. Can you provide us your phone number or email at https://www.tello.com/contact so that we can reach out?
Linda Valvaneda
June 23, 2024
This app is so customer friendly. Easy to view plans and change if you desire. Easy to see your balance. Easy to ask for customer assistance. Type in your issue and ask for a call or email answer.. The price and service can't be beat. Great signal. Great plans. The app has a keyboard and copy of your contacts, but you can also still use the phone keyboard as usual, with all the gifs emoji, access to photos...
9 people found this review helpful
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John T King
April 29, 2021
Can't log on using phone number and password. When requesting one time password it does allow me to log on. After entering number to call then hitting the dail button it flashes to the calling screen and quickly goes back to the keypad screen, that's all it will do. It never calls a number. Update: I see they updated the app. Still doesn't work. Won't make a call. Useless.
25 people found this review helpful
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Miron Enterprises, LLC
April 21, 2021
Hi John, We're so sorry to hear this. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.tello.com/contact and we'll get back to you in no time.

What’s new

We update the app regularly so we can make it better for you.
Thanks for using Tello.