Oticon Companion

4.0
9.43K reviews
1M+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
9.26K reviews
Michael Mayoral
July 16, 2025
Constantly disconnects and reconnects, whether you're in a phone call or listening to music. Prior version did as well, but this version is way worse! I've used this with different Samsung phones and replacement hearing aids with the same results. Also, this app seemed to cause a lag on my phone. When I uninstalled the app, my phone was much faster. Overall, my Phonak hearing aids worked much better and were more reliable. I will be switching back to them with my next set.
12 people found this review helpful
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Oticon A/S
July 18, 2025
Dear Michael, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at appsupport@oticon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
Grant Kerr
May 28, 2025
The features are OK, but my aids disconnect from the app constantly. No set pattern it is either the left, right, or both. The old app had no connection issues. After the latest update, this has to be the worst app I have ever had. You can't walk away from your phone and expect the hearing age to stay connected to the app. Finally, I've emailed support and am waiting for a response. I've spent thousands for my aids and for some reason, they just can't get the app to work.
61 people found this review helpful
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Oticon A/S
October 12, 2023
Dear Grant, thank you for your feedback. If you are experiencing connectivity issues, please reach out to the App Support team at appsupport@oticon.com. They will be glad to help you! Best Regards, Oticon
A
May 3, 2025
Have tried several different hearing aids, and had nothing but trouble with this particular app staying connected to my hearing aids. UBER IRRITATING to receive a message every 5 minutes stating that one of my hearing aids is disconnected. LITERALLY every 5 minutes. I love the Oticon hearing aids...hate the app. If one or the other is continuously disconnecting, I will have to go with a different brand. That's a real bummer as the Oticons were the best out of the 5 big brands that I've tried.
32 people found this review helpful
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Oticon A/S
May 5, 2025
Thanks for your feedback, and we're really sorry for the trouble you've had with the app. We will need additional information to provide support. Please, reach out to the support team at appsupport@oticon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon

What’s new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.