SmartCare by Cigna

4.9
334 reviews
10K+
Downloads
Content rating
Everyone
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About this app

SmartCare by Cigna – A New & Improved Experience
SmartCare by the Cigna Mobile App is designed exclusively for Cigna Insurance Middle East customers covered under SmartCare by Cigna plans. With an all-new user experience and enhanced features, managing your health benefits has never been easier.
Seamless Registration & Login:
Register quickly using your Emirates ID or Neuron ID. For added convenience, SmartCare now supports a simplified login via UAE Pass, making access faster and more secure.
Your All-in-One Health Hub:
SmartCare App allows you to manage your care on your terms. Whether it is looking for a doctor, tracking your claims, or accessing exclusive healthcare offers, everything is now a tap away.
What’s New in SmartCare?
− Revamped User Experience – A fresh, intuitive interface for effortless navigation
− Simplified Login with UAE Pass – Secure and hassle-free access
− Enhanced App Performance – Faster, smoother, and more responsive
− Access Table of Benefits – View and understand your coverage details easily
− Download Healthcare ID Cards to Your Wallet – Keep your insurance details handy
− Recently Visited Providers – Quickly find and revisit your preferred doctors
− Claims Tracking – Submit and monitor claims in real-time
− Profile Management – Update your details and communication preferences
− Exclusive Promotions & Offers – Get access to special health packages from various healthcare providers
− Telehealth Services via TruDoc – Consult doctors anytime, anywhere through from the comfort of your home or office
Download SmartCare now and take control of your health with ease!
Updated on
Jul 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
330 reviews
Vege
July 31, 2025
After the lastest update whenever I sign in I'm greeted with an error message "Session expired. Please login again". Logining out and in again keeps giving me the same error. Please fix your app
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Waqas Imran
February 28, 2025
Terrible app! You can never be successful in submitting a claim. It will get you stuck at the document upload page. No matter how many times we upload the claim supporting documents, it will still be asking for attachment and never proceeds. So fed up of the claim submission.
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Omar Alkhan
December 12, 2023
Terrible chat experience when desperately needed help. Insurance is also not great. They keep rejecting perscriptiins saying "no diagnosis" when there clearly is a diagnosis. They put the customer last making the customer ping pong between clinic and pharmacy.
4 people found this review helpful
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What’s new

− Revamped User Experience – A fresh, intuitive interface for effortless navigation
− Simplified Login with UAE Pass – Secure and hassle-free access
− Enhanced App Performance – Faster, smoother, and more responsive
− Access Table of Benefits – View and understand your coverage details easily
− Download Healthcare ID Cards to Your Wallet – Keep your insurance details handy
− Recently Visited Providers – Quickly find and revisit your preferred doctors
** See App Description for More Details