Macy's: Online Shopping & Save

4.8
262K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Everything you love, now with Macy's at your fingertips!
Macy's is your ultimate shopping destination for fashion, home, beauty and so much more! From trendy clothing and comfortable shoes to stylish home décor and must-have accessories, Macy's has everything you need for every occasion. We'll keep you in the loop with push notifications about new arrivals, exclusive sales, flash deals, and app-only offers. Shop your favorite brands and discover new styles with personalized recommendations tailored just for you! With over 150 years of trusted service, Macy's brings you quality products and unbeatable value right to your phone.

Experience the magic of Macy's right now!
Save more
-Get exclusive app-only discounts
-Earn Star Rewards on every purchase for extra savings and special perks
-Enjoy daily deals for select items
-Special promotions, limited-time offers, and seasonal clearance deals
-Use coupons and earn rewards for maximum savings on your favorite products

Wide selections
-Fun, easy shopping with endless options for women, men, kids, and home
-Browse by New Products, Sale, Trends, Category, Top Brands and more
-From casual wear and activewear to formal attire and seasonal collections
-Discover thousands of products from top designers and exclusive Macy's brands
-Shop apparel beauty essentials, jewellery, handbags, and unique gift ideas for everyone

Convenient services
-Fast, secure checkout with Macy's Pay - store cards, gift cards, coupons, and payment methods
-Buy online, pick up in store for ultimate convenience
-Free shipping on orders $49+ and hassle-free returns policy
-Get delivery updates, and pickup alerts
-Customer Service and 24/7 live chat support available
-Easy account management and Macy's Card payment options

Smart in-store features
-Store Mode: Find nearby Macy's locations with store hours and directions
-Scan barcodes for instant price checks, product reviews, and online size availability
-Order online for home delivery if your size or color isn't available in-store

Gift ideas & inspiration
-Personalized gift finder for birthdays, holidays, and special occasions
-Curated gift guides with options for every budget and recipient
-Wedding and baby registry with special event planning tools
-Style inspiration to keep you fashion-forward

Contact us: URL: macys.com
Facebook: www.facebook.com/macys
Instagram: www.instagram.com/macys
Twitter: www.twitter.com/macys
Email: customerservice@macys.com

The app needs the following access permissions when running on your device:
-Optional permission(s): Notification: allows us to send push notifications about deals, new products, and updates. Camera: required for barcode scanning and photo uploads to reviews. Photo and video: enables you to upload images from your device. Location: enables store finder and location-based services for nearby Macy's stores.

※ Even if you do not grant optional access permissions, you can still use Macy's service, except for functions related to those permissions.
※ For smartphones with Android OS versions below 6.0, individual consent for each permission is not possible, so all permissions may be applied as mandatory permissions. If you upgrade to Android 6.0 or higher and reinstall the Macy's app, you can set access permissions individually.
Updated on
Aug 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
257K reviews
Janie Yu
August 18, 2025
Now that we can use the Macy's card for non-Macy's purchase, the credit card host and Macy's should upgrade their app to see accumulated up to date rewards and more importantly transaction and card usage notifications faster. It's painful to always have to wait for the monthly statement to ensure there's no theft. Aside from lacking from a credit card detail and security perspective, the Macy's app has has served us well with shopping.
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Adam Idris
August 15, 2025
the app has bugs, lots of them, it continues to ask me to load my card even though its already loaded to wallet, once I try to reload it, it says its already there. I can't make purchases from this app, can't do anything, I have started purchasing from other department stores instead. spent 8 hours over the course of a month on the phone with customer service, they can't resolve it, they are as useless as this app, Bye Bye Macy's
3 people found this review helpful
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Angie Martinez
May 21, 2025
This is the 3rd time now my favorite list has been deleted. I shop at Macys A LOT like 2-3times a week I buy a new outfit. I spend time saving things in my favorites list putting outfits together. When I make a purchase I unheart the item I purchased. When you delete the item from the favorites list, it deletes everything you saved. This app used to be amazing. This just makes them lose sales. I have read this is happening to others in the reviews as well so I know it's not just my phone.
26 people found this review helpful
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What’s new

Here are a few updates we’re rolling out this week to help enhance your app experience:   

We’ve fixed various bugs and rolled out miscellaneous improvements across the app

Have feedback? Leave a comment so we can continue to bring you the best of Macy’s

App support

Phone number
+18002896229
About the developer
Macy's, Inc.
mcom.mobileappsupport@macys.com
151 W 34TH St New York, NY 10001-2101 United States
+1 415-629-6149

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