Rakuten: Cash Back and Deals

3.4
73.2K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Stack Cash Back on top of deals with the Rakuten app!

Become one of the 17 million users who use Rakuten to get Cash Back.

Use Rakuten to get Cash Back when you shop at 3,500 stores!

Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!

Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.

Stay in the loop for the latest ways to earn & save with Rakuten:

Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten
Updated on
Aug 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
69.2K reviews
Kevina Diane
August 2, 2025
I used to get cash back in a reasonable amount of time. Now they hold orders over your head saying it takes 3-14 weeks for orders to get approved. You'll be stuck waiting outside of the quarterly time period that your big fat check would come for orders to get approved. They are holding orders with cash back that's less than a dollar hostage. I have orders .91¢ and less from June pending. No notifications when it's approved or adjusted. not as good as it used to be. Everything is 2 to 5 percent
3 people found this review helpful
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Rakuten Rewards
August 6, 2025
Thank you for this feedback. Our Cash Back emails notify our Members that it typically takes 3–14 weeks for pending Cash Back to be confirmed. This waiting period exists in case of returns, exchanges, exclusions or other changes to the order(s). Once that time is done, that Cash Back will be ready to be paid out.
Christine Chang
December 14, 2024
The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)
76 people found this review helpful
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Rakuten Rewards
December 14, 2024
Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.
Eylin Arias Rivera
December 7, 2024
It's been great for cash back, usually one of the top apps along with TopCashBack. It is slow to acknowledge qualifying cash back transactions and even slower to process them/cash them out. The 1 star is because their app broke around a day ago (12-06-2024) and hasn't worked since. I've forced stopped, reinstalled and signed back in, it's still not loading when you open it.
167 people found this review helpful
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Rakuten Rewards
December 7, 2024
Oh no! We'd love to get you back up and running. Please reach out to use at socialhelp@rakuten.com so we can help you out.