
Andy Racic
Overall it's good. The UI needs a little improvement. Specifically when you go to do the RapidPass and you're asked to enter your DOB 1) I shouldn't have to type the slashes between MM/DD/YYYY, they should auto-fill 2) my phone's keyboard should automatically go into number entry mode and 3) currently at least on my phone (Pixel 6), the field I'm typing into is obscured by my keyboard, so if I make a typo it's not obvious.
5 people found this review helpful

Adam
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App says I need to authenticate to see Rewards, but says login is incorrect even though the same credentials work on the computer. I completed the Rapid Pass on my computer. When finished, I clicked Email. The email doesn't show the barcode, just a broken picture icon. I go back and select Print. the print-out has a broken graphic icon where the barcode should be. The app doesn't acknowledge that I've already filled out the Rapid Pass. Why should I donate when you make it this difficult?
4 people found this review helpful

Jack
Most of the features are awesome, but there is still a lot of clunkiness. They had trouble with rapid passes being unavailable without cell service.... fixed that and created a new problem with donor cards being unavailable. The 'smart scheduling' that is based on your last appointment doesn't account for having given blood on day of, despite the app having access to that appointment. Solvable with 'Were you able to give today?' The in-app scheduling is clunky overall.
3 people found this review helpful