Ready to manage your Citizens Pay accounts – anytime, anywhere – from the convenience of your mobile device!
Enjoy all of these benefits:
- 24/7 secure access to your Citizens Pay accounts in one place. - Go paperless with immediate access to your PDF statements. - Schedule a seamless one-time payment at any time, day or night. - Turn on Auto Pay to pay your monthly installment automatically from your bank account. - Stay on top of your account balance, transaction history, and purchase balance at any time.
Updated on
Jul 8, 2025
Finance
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
So much trouble. The app won't let me log in because my phone number changed and apparently it needs to be my number for 90 days for customer service to change it in order for me to be able to view my account. I'm supposed to have autopay but now I'm getting past due notifications in the mail, never one single email. Customer care tells me to log in on their old website, which apparently can't take payments anymore. I'm not sure who is running this place but it isn't looking good.
24 people found this review helpful
Jason Mansour
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July 5, 2025
Your app keeps crashing even after uninstalling, clearing cache and reinstalling (Galaxy 25 Ultra). Once again app developers who have no clue how to program are pushing updates that break perfectly working apps. Stop hiring from the bottom of the barrel and pay for quality seasoned programmers who actually know the systems they are working with.
4 people found this review helpful
Shannon Wallace
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August 6, 2025
How long is the app going to be down!?? I pay my bill thru the app and its my Boyfriends I've never had to be on the acct to make a payment when I tried to call the customer service to help. I dont understand why I vant make a payment just because I am NOT on the account as an Authorized User. Im giving you $$$!! I tried to go online and the only thing online is the banking services and I cant find the loan
What’s new
Thanks for using Citizens Pay! This latest version includes:
• Additional bug fixes and enhancements to improve overall client experience.