Cigna Envoy
2.0star
1.92K reviews
100K+
Downloads
Everyone
info
About this app
The Cigna Envoy® app is designed for Cigna Global Health Benefits® customers to manage health benefits and submit claims anywhere. You’re mobile, so are we. Features available are based on the coverage you have with Cigna Global Health Benefits for our global travelers.
For myCigna users, please download the myCigna app.
The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.
Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
For myCigna users, please download the myCigna app.
The Cigna Envoy® app delivers simplified, intuitive, and self-service features on the go.
Key features:
• Registration and option to enable two-factor authentication
• Multiple languages allowing you to choose your preferred language
• Submit and view your claims
• View and Print ID cards for the entire family
• Find health care providers and facilities
• Pharmacy Access
• Contact Cigna through a secure mailbox
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.0
1.88K reviews
David Bridson
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August 3, 2025
This app is super slow and not user friendly. On loading, it takes 7.5 seconds just to get to the biometric login, saying "we're still setting some things up". YouTube takes 1.75s. It repeatedly asks for permissions it does not need (want is not the same as need), e.g. notifications and Precise Location. In a user-hostile manner, it does not allow you to set these settings permanently, the only two options being "Continue" and "Ask Me Later", Later meaning every time I open the app.
Cigna
August 4, 2025
Hi David. Your app experience matters to us and we're here to help look into this for you. Please write to LetUsHelpU@CignaHealthcare.com to be connected with a care advocate for assistance.
A Google user
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February 19, 2019
Very glitchy whether on WiFi or strong mobile network. The "secure message" feature does not function, and every single time you log in, a message appears which says, "We cannot process your request at this time. Please try again later." Also, when using the in-app camera to photograph and upload claim forms, the preview shows up clear, but the uploaded file sometimes ends up blurry resulting in a frustrating back and forth communication with customer service.
28 people found this review helpful
Al Mitchell
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June 25, 2023
Has issues on Android. I have the most recent version and an up to date Pixel phone but many parts of the app don't rotate or resize so I can't see additional content that is not visible in portrait view. As an example the tax return forms page lists my 1095B forms however there is no way to view them, unless the link is to the right of the field I can view. Also when I send a "secure email" no verification comes up, only a blank page.
4 people found this review helpful
Cigna
June 28, 2023
Hi Al. I'd be glad to look into the document sizing within the app if you are still experiencing this. Please email me at LetUsHelpU@cigna.com and include your Google Play handle. We're always here to help. -Carrie
What’s new
Minor enhancements and bug fixes
App support
phone
Phone number
+18004412668
About the developer
Cigna Healthcare Of Connecticut, Inc.
google.enterprise.developer@cigna.com
900 Cottage Grove Rd
Bloomfield, CT 06002
United States
+1 860-226-7078
