4.6
6.36K reviews
100K+
Downloads
Content rating
Everyone
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About this app

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Other supported features:
- Wear OS

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/support/app-store/.
Updated on
Aug 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
6.27K reviews
JAMES PEARSON
July 23, 2024
The application is easy to navigate, and uploading documents are easy to do once you figure it out. However, the time in which they take to process claims is not consistent. One week, it's 5 working days and the next week it's seven. It appears that the times that documents are actually uploaded are not accurately reflected on the application when looking for verification of dates of documents submitted for review. If there are any issues with the paperwork, the process starts over again.
2 people found this review helpful
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Josh Spurgers
January 29, 2023
The app won't let me log in. It has a "we're experiencing technical difficulties" error every time I've tried to log in over the last month. I have not been able to log into the app a single time since my employer swapped to AF. I have an account, the website works, but the app does not. Edit 1/29/23: Still does not work. All options which require internet (login, register, contact us) fail. The app hasn't been updated to work on current Android versions and therefore cannot connect to internet.
21 people found this review helpful
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Jane D.
November 7, 2020
App freezes & times out after you've uploaded docs, but before you've finished submitting claim, have had to fill out online forms up to 3 times for 1 claim. Phone cust service ppl are polite, but they can't answer questions because they aren't given access to all the info you need. Be prepared to spend at least 30 mins on the phone and not get your problem resolved. Waiting for payment on Sept copay submitted on the app. It's 11/6, was told I'll get in 5 days. Poor value company for consumers.
5 people found this review helpful
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What’s new

Thanks for using AFmobile!
We update our app regularly to ensure you have the best experience.

This update includes:
- New Login Screen
- New Register Screen and Flow
- New Forgot Username Screen and Flow
- New Forgot Password Screen and Flow