Thank you for sharing your feedback. We are sorry to hear you are having issues with our SmartHome app. To provide you with the best support, please reach out to iotsupport@smartsmy.comor contact our support team through the “Feedback” function under the “Help” menu in the App with the product type and screenshots if exists.
Dear Waion, we are pleased to hear that the application is working fine. If you have any questions or inquiries, for our team to provide you with the best support, please reach out to iot_support@midea.com
Dear Jack, Please make sure first that your device is supporting the real time energy function . if the data doesn't appear Please reach out to iot_support@midea.com or contact our support team through the “Feedback” with screenshots if exist .