
Yang Celine
※Just got the refund from them, thanks to Busbud. And avoid The Canada Bus unless you was flexible enough to be rescheduled. I booked two tickets to Edmonton a month ago. I arrived at the designated departure location yesterday at 6:50 PM for a bus scheduled to leave at 7:20 PM. The bus never showed up. I tried to contact Busbud, but they denied any responsibility at the first time via AI response.
Hello,
We want to connect you with a Customer Experience Specialist to provide additional assistance, can you please reach out with your case #13072025 so we can have an agent reach out to you asap? Thank you