
Donald Johnson
I don't want another space-taking app like Ticketmaster. Give me the option for paper tickets for goodness sake. This app will significantly feed into my decision to attend future events that choose to use it unless a paper ticket option is added.
Hi Donald. Thanks for taking the time to leave a review. There are many reasons for the non paper option but the main one is to protect artists and fans from illegal selling. See here: https://dicefm.zendesk.com/hc/en-gb/articles/19414006984465-Why-your-DICE-tickets-are-stored-in-the-app Feel free to reach our Fan Support team for more info.

yongzeng zhao
cant transfer tickets,ran into bug when transfer tickets
Hey yongzeng, thanks for your review. We can see you were able to transfer your ticket already, glad to see this was resolved. If there is anything further we can assist with please reach out via dice.fm/help, thanks!

z y
1 hour for waiting list customers to grab the tickets, no notification, why bother to install the app then? Useless app, uninstall it
Hey there, We're sorry to hear you had issues during your reservation window! Please reach out via dice.fm/contact and we'll be on hand to assist.