We’re pleased to know that you're liking Undersea! If there’s anything we can do to improve your experience of the game, just let us know via the in-game menus 📲
We're very sorry you've encountered this issue! Please contact us at solitaire.support@plarium.com with your details. Include your Game Id, the device you use and when do you encounter the issue. We'll do our best to resolve it. Thank you!