4,7
35,9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The updated Principal® app makes it easy to keep on top of your retirement savings and gain insights to help you reach your financial goals. Download and use the app to:

• Complete simple transactions and quick check-ins: view account balances, roll over funds, change contributions, adjust investments, and more
• Discover financial education to help build your confidence and make progress in budgeting, saving, debt payoff, and more
• Learn from tools like our personalized Retirement Wellness Score to see how you’re tracking toward your retirement goals
• Find your insurance information

The availability of information and functionality will vary depending on your plan type(s).

To make changes not available on the app, visit principal.com.

Some screens may contain more information than is illustrated in the samples.

This document is intended to be educational in nature and is not intended to be taken as a recommendation.

Insurance products and plan administrative services provided through Principal Life Insurance Co., a member of the Principal Financial Group®, Des Moines, IA 50392.

Visit our online privacy policy at https://www.principal.com/privacy-policies

© 2025 Principal Financial Services, Inc.
3729939-072024
Updated on
19 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,7
35,2K reviews
Ernie Farias
30 April 2020
App looks great and is easy to use. However, you have to be sure to have a phone number set on your account's 2 Factor Authentication Preferences. Without it, I kept getting a generic "Sorry, that didn't seem to work" message when trying to log in - when I called support, they just wanted to reset my password even though my login worked fine on browsers. The error message makes no mention about needing 2 Factor Authentication to be via SMS.
48 people found this review helpful
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Eric Hegberg
20 January 2021
App doesn't remember account name for login info and I have to use two step verification to login every time. Very annoying. Immediately came back to change score from two stars to one. In the 30 seconds it took me to write my review when the option popped up, it logged me out because of an expired session. After less than 60 seconds. Ridiculous. Username also HAS to require two numbers. This makes sense for the password, but for the username? Seriously?
10 people found this review helpful
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Principal Financial Group, Inc.
20 January 2021
Hi Eric - We're sorry you had a negative experience. We try to keep security top of mind. In order to speed up the login process, you can enable biometrics if available on your device. If your having problems logging in, please shake your phone to report a bug so we can work with you directly to resolve it.
Mike Kelly
26 June 2021
Just started using this app. Easy to use, easy to interpret the numbers with graphs, seems easy to transfer funds and setup external accounts. One thing I don't like... Should be able to run/download reports for balances/fund performance! BTW, I don't know why so many are complaining about speed. There are a couple of functions that take a couple of seconds, but it's not tragic like some are saying. I work in IT; this app could be much worse. Im wondering if certain phones or net speeds are why?
50 people found this review helpful
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Principal Financial Group, Inc.
28 June 2021
Hi Mike - Thanks for taking the time to provide feedback on the Principal mobile app. We'll keep your suggestion in mind as we continue to expand our capabilities.

What's new

UX improvements and bug fixes