4,2
15,6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

· Easy sign-in with your fingerprint or “keep me signed in” option
· Effortlessly pay your bill
· Report an outage
· Check your outage status
· View the outage map
· View your bill
· Check your balance
· View your account activity
· Manage your AutoPay and Budget Billing settings
. Report your outage without signing in
· View usage data and trends
· Compare your bills
· View your bill forecast
· Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
· View hourly pricing information as a participant of the Hourly Pricing program
Updated on
18 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,2
15,2K reviews
Pattie Wallis
12 August 2025
App keeps crashing. Can't download PDF. Can't view the bill. This app is totally useless. Crashes when you try viewing your bill. Has not been fixed since my initial review. They can raise our rates through the roof but can't fix their app. Why pay your bill when you can't see what you're paying for. Can't even view the bill on the website. This is totally ridiculous. Fix your friggin app.
6 people found this review helpful
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Christian Kourkoumelis
03 July 2025
The app is OK. I have properties with different electric suppliers and their apps are far superior. The ComEd app is most frustrating because you have to log in every time you open it. Two-factor authentication is always required. There are no options to save your password or log in with your fingerprint or PIN, which are features in all my banking apps. I understand security is a concern, but if all my banks figured out security alongside convenience, then ComEd should think about catching up.
5 people found this review helpful
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Patricia Prince
28 November 2022
I tried to register but after 10 minutes and it showing still registering me, I left the screen. It should not take that long for this process. It's like when I'd go into my comedy account through Chrome - each time I would hit sign in button and get no response. To happened to me many times. I really would appreciate if your technical support would once and for all fix your applications so they work properly all the time. It's very frustrating. I've a lot to do and don't have time.
21 people found this review helpful
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An Exelon Company
29 November 2022
We sincerely apologize for the troubles you've had with the app. Please contact us at techsupport@comed.com so we can help you out with the process at our end.

What's new

"We're regularly updating our app to make it even better! Make sure to download the latest version to take advantage of it all."