
Jon Sharp
Thought I'd give it a go. Not the best. Logged on OK to the WiFi, opened the app & selected a movie. Sat through 2 minutes of ads & then nothing. Thought it was my phone so reconnected & tried again, had to sit through the same ads & at the end no movie. Wondered if it was because that movie was popular so tried a TV program. Only had to sit through 1 minute of ads this time but afterwards still no entertainment. It just doesn't work. Maybe it's just this flight but I'm not entertained.
3 people found this review helpful
Qantas Airways Limited
21 August 2025
Hi Jon Sharp, Thank you for reaching out to us. We regret the inconvenience. Could you please provide your flight number, flight date and time, and details of the issue by emailing mobileappsupport@qantas.com.au? Thank you.

Shane K
Imagine paying hundreds or even thousands for a plane ticket and then getting bombarded with adds as a captive audience when trying to watch a movie. Well you no longer need to imagine because with this app it becomes a reality. Enjoy all your least favourite brands shoved down your throat in perfect 4k before the movie you wanted to watch takes ten minutes to load if it works at all.
9 people found this review helpful
Qantas Airways Limited
01 August 2025
Hi Shane K, thanks for your feedback. We’ve noted your comments and will keep working to improve the app experience. If you have more to share, please email us at mobileappsupport@qantas.com.au.

Van Avermaet
Horrible. get 2 minutes of ads, perfect sound, perfect video, then get to movie and does not. Then I restart my phone, and now it says my wireless headphones are not connected. They are! Then, I go to troubleshoot and it says just allow permission. Nope! I go there, and all I can allow is Storage, not nearby access.
12 people found this review helpful
Qantas Airways Limited
20 June 2025
Hi Van Avermaet, we're sorry to hear about your experience. Could you please email your flight number, date, time, and a brief description of the issue you encountered to mobileappsupport@qantas.com.au? This will help us investigate and improve the app.
Thanks again for your feedback!