Index: Business Phone Number

In-app purchases
3.8
191 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more.

GET A DEDICATED BUSINESS PHONE NUMBER

Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features.

RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY

Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business.

HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS

Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap.

CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION

Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more.

REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED

89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download Index today to start your risk-free 7-day trial. Cancel anytime.

Terms of service:
https://www.pinger.com/terms

Privacy Policy:
https://www.pinger.com/privacy-policy/
Updated on
Aug 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Messages and 3 others
This app may collect these data types
Personal info, Messages and 8 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
187 reviews
Samuel Hubbard
October 25, 2023
This app could be great. Unfortunately, three days after porting in my business number, I still can't send or receive texts. I'm missing texts from potential clients, current clients and past clients. I've reached out to customer support every day. The problem isn't being solved. It's unacceptable to not be able to get the most basic service right Update: Customer service was very responsive. They communicated with me while tech support worked on the problem. After five days, everything works
25 people found this review helpful
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Pinger, Inc
October 25, 2023
Hi again Samuel, we're happy to hear our Support team was able to resolve your recent messaging troubles and we appreciate you updating your review. If there's ever anything we can do to make your Index experience a 5 out of 5, let us know at reviews@getindex.com and we'll do our best to make that happen for you.
dee may
April 3, 2025
I have more spam calls then anything else. I don't think my block list can take anymore numbers. I don't receive all my text messages nor can I send messages. I came from sideline. Their service was not that good, but they were not as expensive. For this price and problems can go to straight talk or cricket and have another phone. I like the convenience of not having another phone to carry around, but I need a fully functional app.
1 person found this review helpful
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Pinger, Inc
April 3, 2025
Hey there, we're sorry to hear about this trouble properly using our service. We'd love to help investigate these issues further, so please reach out to us with any more information on the exact problems you've been experiencing at reviews@getindex.com. We'll see what we can do to help.
Alicia A
March 12, 2025
Twice now had my outgoing and incoming text messages not working with my recruits. As not all of them reply, each time it took a few days to realize the problem. Support takes a couple days to resolve the issue and is not good at updating without having to ask and reopen tickets. This is costing my business majorly and will more than likely be switching to a different app.
2 people found this review helpful
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Pinger, Inc
March 12, 2025
Hey Alicia, we're sorry to hear about this trouble properly messaging on our service. We do apologize for the delay in response. We’ve been experiencing higher-than-normal outreach volumes, and we are addressing inquiries as swiftly as we can. If you would like to reach out one more time, please email us at reviews@getindex.com.

What’s new

Better. Faster. More Reliable. That’s our motto for every update. And in this release, performance updates make Index all of those things.

If you’re enjoying the app, please leave us a rating or review. Need help? Email us at: support@getindex.com