
Kimberly Wilson
I don't see an option on the mobile app(Android) to create or add to a playlist. It is easy on the app on my roku, and should be the same across the board, but either isn't or I'm not finding it. Another issue iso my Roku I can't get any of your videos to play without frequent buffering even though every other streaming service iuse works fine on the same TV and same internet connection. I desperately want to use your app and watch your videos, but I can't due to these problems. Pleeeeeasee help
49 people found this review helpful
A+E Global Media
February 18, 2022
The My List functionality is not currently available in our Android app. We expect to release it in an upcoming version of the app. Thanks for letting us know what you'd like to see next.

Michele Turner
The content is interesting, albeit fairly dated but the app is terrible! It's definitely not up to par for a paid subscription. No access to your list across devices; no ability to download for offline viewing; app freezes if left open and tablet goes into standby and the only way to resume is to close and relaunch. I no longer have access to A&E or History after cord cutting and I'd hoped this would be the solution. It is not.
42 people found this review helpful
A+E Global Media
November 16, 2020
Hello Michelle - Please reach out to our support team at hvault.support@aenetworks.com if you are having trouble and we will be happy to help.

A Google user
I signed up with the free trial choosing the monthly plan. Entered billing info. Can't open the app after more than a week. When press the Agree, get message that order is being processed the app should be available in a few seconds. Tried uninstallung and reinstalling thinking to start all over, but when tried to start the process again, got the same message, order processing... So what should I do now. That order needs to be processed or removed from your system so I can actually subscribe.
25 people found this review helpful
A+E Global Media
November 21, 2019
Hi Greg - Please reach out to our support team at hvault_support@aenetworks.com with your account details and a description of the issue you're experiencing so that we can help troubleshoot. Thank you.