4.8
587K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The FNB Banking App embraces the future of help and our new look and feel will do just that
Some features to look out for:

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it.
Switch users easily – Multiple profiles? No problem! Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”.
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals.
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved. It’s that simple.

What is Pay?
We have renamed Payments to Pay. This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history.

What is Secure Messaging?
Chat to other FNB/RMB customers securely on the App by granting access to your contact list. Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
Updated on
8 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 10 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
579K reviews
Johan Otten
28 April 2025
Extremely bad app functionality with S25 Ultra. When ever do you guys plan on fixing the app functionality in regards to the S25 Ultea fone? My app does not allow me to do anything. I can't link my phone to my account with geolocation, It says successfull and a few seconds later it says failed. I can't use the app on my phone! Even when doing secured chat, I get pop up msgs from the service advisors when I chat but in the chat window there is nothing going on. The app is horrible!
60 people found this review helpful
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FirstRand Bank Limited.
2 May 2025
Hi Johan, I am terribly sorry to hear that you have been struggling with our banking app. Please email us your detailed query, ID number, and contact details at rb@fnb.co.za so that we may reach out and assist. RB
Rudolf Grobbelaar
8 January 2022
Was a good and easy app to use. Now my accounts are all piled in to one section. Clerk told me that my phone was not verified, we checked and it was verified. My accounts are all still bunched together. Also Stupid that you cant turn off the popups or whatever it is that comes up when you log in, would much more prefer to just get to my accounts when login in, instead off pressing "got it" first. Make it the user's choice
262 people found this review helpful
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FirstRand Bank Limited.
9 January 2022
Hi Rudolf, we apologise for any frustrations caused, please email us your ID and contact details at rbjacobs@fnb.co.za so that we may reach out and have your concerns addressed. RB Jacobs
Waleed Brown
13 August 2025
4 years later and my review maintains it's 1 star. This app has given me more "system unavailable" in 1 month than others gave me in 3 years. Not to mention the Sunday maintenance headache. Not being able to access your account while abroad and no access to your virtual card details is frustrating. This app needs to be able to work even when the data connection is weak. Some of us travel through Africa where signal strength is at best 3g, but we still need access to banking.
174 people found this review helpful
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FirstRand Bank Limited.
28 April 2021
Hi Waleed, we are sorry for the trouble you are experiencing with our app. Please send us your ID number and contact details to rbjacobs@fnb.co.za so that we can look into this for you. RB Jacobs

What's new

Bug fixes and performance improvements