
Rafael Pacheco
It's a good app overall, but it failed me in a very important aspect: My trip had a layover, so the app showed two boarding passes. Well, minutes before boarding for the first leg of the trip, the first boarding pass, you know, the one I needed right then and there DISAPPEARED from the app! This was before I could use it to board!! This happened to me twice, on my way to my destination, then back. Lucky for me, I had a screenshot, but what if I didn't? Not a good experience.
1 person found this review helpful

Mark Timperley
Possibly the worst airline app I have ever used, with so many issues, but the most unbelievable was, while boarding on a DUB to BOS flight, my boarding pass for the first leg of the flight just disappeared from the app after my wife had her pass scanned. The flight info was still there, our boarding passes for the second leg were there, but not for the first leg. Her pass and mine were gone, leaving me on the wrong side of the gate with no boarding pass. Unbelievable!!!
19 people found this review helpful

James Barlocher
The app simply does not work. It doesn't matter whether I enter my Saga Club number or my email address, I get the same error message each time: "You haven't verified your account. Please check your email for a verification link." But then they never send the link. Checked spam folder. Nothing. Uninstalled and reinstalled the app. Nothing. Reached out to customer service multiple times on the glitch. Their responses were useless.
5 people found this review helpful