Citi Mobile®

4.8
1.27M reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
Updated on
24 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
1.24M reviews
Amber Hayes
14 August 2025
App is fine. I absolutely hate that I cannot use biometrics to sign in. I find it annoying that the 6 digit pin always pops up, because I don't have that set up. And lastly, when I type my password in, and click for my keyboard to go away so I can click the sign in button, the whole app shuts down. Like what?!? The sign in options seem like it should be pretty basic and easy.
9 people found this review helpful
Did you find this helpful?
Citibank N.A.
14 August 2025
Hello Amber. If you need help with the App, please reach out to us on X @ASKCITI or email customer.help@citi.com and reference this Google Play review. ^Ana
Sunny Johnson
31 July 2025
Still like the easy access the mobile app provides and how easy it us to keep track of my purchases. I also like the way they watch for unusual purchases and check with me to be sure they're ok. I do wish they'd reduce the high interest charges. I think in the more than 10 years I've has the account I've only been late once or twice but I usually pay on time or early. I always pay more than the minimum. This should allow them to reduce my interest.
385 people found this review helpful
Did you find this helpful?
Tony Leshinskie
15 July 2025
I have used several apps to manage my credit cards, this one is by far my favorite. It shows my payment dates / balance due, recent transactions, and pending transactions very efficiently. What I really like is that as soon as I make a payment, my remaining balance is immediately updated. I wish my other credit card apps did that. My only complaint about this app is if I have a slow connection, the app will throw up a 6-digit pin request before I can finish typing my password.
254 people found this review helpful
Did you find this helpful?
Citibank N.A.
15 July 2025
Hi Tony, thank you for leaving a review on the Citi Mobile App. I apologize for the difficulty have shared these details with our development teams on your behalf. We appreciate your business, and I hope that you are able to have a good rest of your evening. ^Kyle

What's new

Thanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. New! Eligible cardmembers can discover new ways to engage with benefits, explore eligible rewards, service their account, and view personalized offers.