
Yuri Petrovic
The app works largely fine but I do have a bone to pick with these security features. You need to regularly change your passwords and can't re-use up to 4 so if you have a bad memory and would otherwise re-use variations of an easy to remember one-- good luck. The quick clock also randomly decides to not work and force you to manually sign in which is spotty and time consuming. Guys, we HAVE to use this to work and we don't want to be made to feel like fraudulent criminals for doing it.
25 people found this review helpful
Hi Yuri
Thank you for taking the time to provide feedback. We take your needs seriously and I have sent this to our team to review.
JC

Stephanie Ferguson
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The ADP app has always been 🗑️ in my opinion. With this most recent update, it has gotten that much worse. The app NEVER remembers my username/password anymore even though I checked the box for it to do so. I have also said, "yes" to using biometrics to login but it has not saved that option either. When logging in, it takes me out of the app, once I have logged in, it brings me back to the app. Being a large company, I think you can afford to do much better.
158 people found this review helpful
Please try resetting the app. If you go to the icon on the top left and then go to settings and reset ADP Mobile. It will require you to re-sign in but that should help. Thank you

Jen F
Fix your app! For months now logging into the mobile app is a nightmare! An endless loop of MFA that goes nowhere, just back to the login screen. If I need to login to the app to view my paystub, request time off, approve my timecard, etc. I have to uninstall and reinstall the app, and then can only login once! And it's not my phone or service or anything on my end, this is how it is for EVERYONE at my workplace. If I didn't have to use this app to clock in and out I wouldn't!
120 people found this review helpful
Please try clearing your phones cache, delete and reload the app and make sure you are running the latest version of your phones OS. If that doesn’t resolve the issue please contact your company administrator usually the payroll/hr contact at your company and they can reach out to their ADP Tech team to troubleshoot.