
Heather Alexander
- Flag inappropriate
- Show review history
So, I have an update from last year... I've paid the subscription.. Again.. £7.99.. I already paid last year, and I'm sure it said a one-off payment.. But.. I still get ads and interrupted sound because of the ads.. basically, this app has gone from 5 stars on first installing to 1... Sort it out.. If the subscription paid, why still the ads??
5 people found this review helpful
Maple Media
21 August 2025
Thanks for reaching out. Please update to the latest version of the app and are still seeing ads or experiencing interruptions, please open the app and go to **Settings > Contact Us** so we can review your subscription and help resolve the issue.

Emily Rijkebusch
- Flag inappropriate
- Show review history
The app has a great range of sounds and options. my issue is that I paid for a subscription to remove ads that ends at the end of September. it's the beginning of august currently and the ads and pay wall have returned. I still have over 6 weeks until my current plan ends- o dont feel its acceptable to have to watch ads prior to using the app when I have already paid to remove these.
1 person found this review helpful
Maple Media
21 August 2025
Thanks for your message. Please update the app to the latest version if you haven't already. If you're seeing ads, please open the app and go to **Settings > Contact Us** so we can check your account and help resolve this.