
John Petlicka
Terrible! User interface is hard to understand. Three or four steps when one is enough. No logical direction when checking out. Keeps asking for a delivery option when all I want to do is order and pick up in store. At checkout, well you can't. Input CC info with no option to confirm. Tried to use PayPal and my basket was deleted in the app. Ridiculous!
8 people found this review helpful

Leland
Huge cart was generated to purchased just randomly wiped out. I don't remember what I had in the cart so they lost the order. Need to be able to save a cart as a list or for later especially for business account. Business account offers no benefits, they show the same item being delivered on two different dates. Which is correct? Order isn't pulled 3 days after order. Ikea is so slow, just buy from home depot or Amazon. Ikea doesn't understand supply chain management.
1 person found this review helpful

Jeff Foster
Nearly worst app ever. Want to start a new account - good luck. There are 2 fields for your street address & both have to be filled out, or maybe they don't? Want to buy something - good luck? 5 of the 7 items we wanted weren't available in store, or for delivery. No way to find availability at other Ikeas other than to search store by store by store. Looking for something in particular - good luck. The app doesn't have a store map. Tried to call the chat. Went to a Spanish(?) speaking menu.
11 people found this review helpful