
Sherry Baxley
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I had Smartline before and it was sooo much better. This one freezes constantly and takes way too long for messages to get through. It is very unreliable on WiFi but I don't have caller ID if I use data. It has been an awful experience so far. Update -6/17/25 changed my password yesterday. Now can't use app at all. Customer service is trying to blame it on my browser even though it happened right after I changed my PW and I've been using the same browser the entire time
7 people found this review helpful
GoDaddy Operating Company, LLC
21 October 2024
Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've been facing. We'd like to investigate this further to improve your experience. Please contact us at https://www.godaddy.com/help/contact-us so we can assist you promptly. - Chris

Ziv David
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update: everything got worse, more contact lists got deleted, and the customer service is the worse ever, more than hour and a half i lost, and still no contact list. this app's been a total nightmare, always freezing and losing things, making it so annoying to use. the Smart-Line app was awesome, though. dont start using GoDaddy app, It's a pain to leave the app, it doesn't save your contacts on your phone, so you can't transfer your contact list if you want to leave
2 people found this review helpful
GoDaddy Operating Company, LLC
10 July 2025
Thank you for sharing your feedback with us. We take your feedback seriously and are committed to improving our services. Please contact us at https://www.godaddy.com/help/contact-us so we can address your specific concerns and work towards resolving the issues you've encountered. - Chris

Snow 4
I have been trying for several days in getting my issue. Resolved where the conversations app is not forwarding any calls to my phone and I am missing a lot of business. I have been on the phone on text for the last several days and it seems that nobody can help me get this resolved in a timely matter. My customers are not being able to reach me. I am unsure of what the next step. It's supposed to be where I have tried every option that they have given to me.I hope that somebody in management.
GoDaddy Operating Company, LLC
16 July 2025
We're sorry to hear about the trouble you’re having. If you haven’t already, please reach out to us at https://www.godaddy.com/help/contact-us. We’ll do our best to get this sorted out for you as quickly as possible. Thanks for your patience! - Chris