
Scott
MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.
84 people found this review helpful

Latoya Adams
The app is very helpful for communication and scheduling appts and so forth! I think it would be more helpful if we could be given an idea or estimate of how much additional fees may be at the time of check-in if it's not the copay fee. Just helpful to know especially if you're going to an out of network provider or have no insurance. Overall, good app!
1 person found this review helpful

D R
Good, but it has periodic glitches. I like that I can review my labs and radiology reports and make appointments. My only gripe is that there are some glitches when scheduling an"evisit." The app will give the option to choose from, but when I click the button, a message populates that it isn't available. Every time this has happened, I would have to send a message to my provider who tells me she still supports e visits. It is becoming an inconvenience.
8 people found this review helpful