
Lora
I've been ordering from Slim Chickens for a long time. They have begun adding service fee charges to orders. Why would anyone use the app if they're going to charge service fees? It's not a normal credit card percentage fee either. It seems to be based on how many items you ordered. Also, the rewards expiring nonsense is annoying. If you don't visit them frequently enough, your built up points expire. Since it takes several visits to earn 50 points for a $4 discount, that's very annoying.

Jorge Colmenares
Good food! Experience is always great. My app no longer works, and I've tried every which way to earn my reward points from my order since it's become easier to just walk in to the store. I wish they would do something for my Android phone, or at the very least (which would mean the very most) have an easily linkable "Earn points" within the website, once logged in, instead of trying to direct me to an app that doesn't work for me. Yes, it was updated, deleted and reinstalled with no change.

Jacklyn Kent (Taylor)
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Doesn't work properly. I try to scan my receipt or enter the barcode manually and it always gives me an error. 9 times out of 10, I don't get my points. I order through Uber Eats because there's a minimum for delivery on this app, so my points don't automatically apply. Customer support completely ignores emails asking for help.