Fitbit Ace

Name: Fitbit Ace
Availability: InStock
Rating: 3.7300000190734863 (247 reviews)
Author: Google LLC

Google LLC

3.7

247 reviews

50K+

Downloads

Everyone

About this app

The Fitbit Ace app is your home base for the Fitbit Ace LTE kids smartwatch. Use it to securely call or text message your child, see their location, check in on their activity levels, and manage their contacts. If you're invited as a contact, you can also use the Fitbit Ace app to securely call or send messages to a child's Fitbit Ace LTE smartwatch. *Fitbit Ace LTE device requires a paid Ace Pass data plan. Some features only available for kids with a supervised Google Account. Learn more about privacy for Fitbit Ace at g.co/fitbitace/privacy

Updated on

13 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 9 others

Data is encrypted in transit

You can request that data be deleted

Committed to follow the Play Families policy

Ratings and reviews

3.7

242 reviews

Frank Healy

2 July 2024

This app is just ok for now. It has room for improvement. I don't mind having a separate app for connecting to my kids. This might be the actual hardware, but there are a lot of times the location just tells me it cannot find device. I like the school time block, but there are other times where I would like it to be in this mode, so some customization on that would be good. Last think I will address here is calls use notification sound and you can only pick notification sounds, not call sounds.

20 people found this review helpful

Steve Robson

11 June 2024

The app is exceptional at tracking my child. It keeps them active by wanting to get their steps in to level up or complete quests. The app is simple to use. The major draw back is not being able to message friends that also have the Fitbit Ace. They can email each other from other devices that parents permit, so why can't they message each other from their watch? 5 stars if we get this feature in a future update.

12 people found this review helpful

Google LLC

2 July 2024

Hey there, we're glad you're enjoying your Fitbit Ace LTE overall — We appreciate it that you're sharing your thoughts, it helps us to improve our products in the future.

Andrey Fedorov

21 November 2024

Everything worked, and all of a sudden I open the app and see "Your account is not supported. Please sign in with a different account" What is that? You cut me off from being able to connect to my kid like that? Nothing I am trying to do allows me to get back into the app! EDIT: looks like it happens when the phone has no connection. Forcing the app to stop and retrying fixed the issue.

17 people found this review helpful

Google LLC

22 November 2024

Hey Andrey, we'd like to connect with you to see how we can help sort this out. Can you please reach out to us using g.co/fitbitace/contact? Thank you.