
Bart Ellast
This app and the entire dconnect portal needs some serious work.. - Difficulty connecting to home WiFi with long and special passwords (yes, it's 2.4ghz) - login needs often multiple attempts as it just fails or give "wrong credentials" even though they are correct. In the app AND web portal. - account not found after a few days of not even using the app so I can start completely over. What a disappointing start of my new pump commissioning.
4 people found this review helpful

Gary Paduana
- Flag inappropriate
- Show review history
Two years in and I can no longer connect the box to my pump. The app is completely useless and I regret buying this system. The app is a complete redo with a new team. Please try to fix the mess you've made. This is critical infrastructure for people!!
3 people found this review helpful
Dab Pumps
16 December 2024
We’re truly sorry to hear about your experience, Gary. We worked on it and we are happy to inform you that the solution to your issue is available in the latest version of the DConnect APP, which has just been released! Please let us know if we can assist you any further.

Ioan Vranceanu
An application that should be free considering the cost of the equipment and how simple it is. However, the producer decided not to leave the fools with the money in their pockets. The cost starts at 17 euros/year/equipment for the basic version. The first year is free.
4 people found this review helpful