Mastercard Airport Experiences

4.2
21.4K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility.

To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged. After your eligibility is verified, the pending amount will be removed (usually within 10 business days).


This easy-to-use mobile app experience, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers.

AIRPORT LOUNGES
Escape the airport crowds and retreat to an oasis in more than 400 airports worldwide.
- Search for a lounge by simply typing a Country, City, or Airport
- Leverage the “Find a Nearest Airport” functionality which automatically locates the nearest airport
- See detailed lounge information such as location, amenities, and hours of operation

AIRPORT OFFERS
Take advantage of a curated listing of airport offers that span across dining, spa, and retail.
- Find offers available to you based on the terminal where you are located
- See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions)
- Generate a QR offer code for redemption of the offer

ACCOUNT MANAGEMENT
Easily manage your account information, view lounge visit history, and access active and historical offers.
Updated on
24 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
21.2K reviews
Marlin Grandal
28 July 2025
As a Mastercard cardholder, I encountered a series of frustrating challenges while attempting to input my personal and payment information into the system. Each time I filled out the fields, the system consistently returned an error message, stating that my data was invalid. This recurring issue was particularly vexing, as I had double-checked my entries for accuracy and completeness. Despite multiple attempts—carefully re-entering my details and even trying different variations—the problem pers
3 people found this review helpful
Did you find this helpful?
M B
4 August 2025
Customer service in Spanish is the worst. I was billed twice for a service that was offered to me for free (airport entitlements). I've been contacting Customer Service and they take 3 days to reply, their replies are non sense or asking for information already provided, if you call they ask you to send things over email (documentation you already provided) they simply don't help. It's frustrating. I just let them take the money.
1 person found this review helpful
Did you find this helpful?
Ki Sung Lim
3 August 2025
I have been using the app for over a year now and it gives you numerous options for lounges in each airport. However, some of the US airports are lacking in options for this app.
2 people found this review helpful
Did you find this helpful?

What's new

Thanks for using Mastercard Airport Experiences!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes