Mashreq Egypt بنك المشرق

2.9
7.91K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Experience seamless mobile banking with Mashreq Egypt: transfer funds, track credit cards, and manage accounts in one secure online banking app.
Step into the future of banking with the Mashreq Egypt mobile banking application, a user-friendly banking app that puts all your personal financial services at your fingertips, exclusively for individual account holders.

Key Features & Benefits

All-In-One Account Management

View balances, transaction history, and e-statements for current and savings or certificate of deposit accounts.
Instantly open a Mashreq NEO or a current account with zero account opening fees.
Fast, Secure Transfers & Payments

Enjoy money transfers with Mashreq. Send money locally in seconds with InstaPay.
Transfer EGP and foreign currencies internationally (international and FCY transfers may take longer to process).
Pay utility bills, recharge your mobile , and settle government dues, such as traffic fines, in a few clicks.
Full Credit Card Control in One App

Apply for and manage your Mashreq Egypt credit cards directly within the app.
Track spending, view statements, and request card controls, temporary lock or unlock , or change limits effortlessly through the app.
Smart Savings & Investment Tools

Open a certificate of deposit and grow your wealth at competitive rates.
Set savings goals and automate transfers to achieve them effortlessly.
Unmatched Security & Support

Biometric login (fingerprint or Face ID) and two-factor authentication for total peace of mind.
24/7 chatbot and in-app chat for NEO and Sphynx holders, available for CBE-approved inquiries like account details, transactions, and card services only.
ATM & branch locator with GPS support.

Why Mashreq Egypt?

Seamless Online Banking App: Enjoy a responsive interface for individual account holders.
Continuous Improvements: We release regular updates based on your feedback, introducing new features.
Global Reach, Local Expertise: Part of Mashreq's international network, tailored to users' needs in Egypt.
Join thousands who trust Mashreq Egypt for the best digital banking experience.
Updated on
15 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
7.81K reviews
Engineer Ayman
6 August 2025
unprofessional at all, this bank doesn't have no customer service to respond to people !although the voice service is terrible, you have to wait and listen to the all entire menu headlines even your choice was the 1st one I ordered to respond to ur number press which cheap traders only were doing ten years ago
4 people found this review helpful
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Mashreq
6 August 2025
Dear Customer, we’re sorry for the inconvenience caused. Please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/egypt/help-and-support/complaints/. Regards
ahmed light
26 July 2025
برنامج فاشل بصعوبة تفتح صفحة المساعد الذكى للتواصل مع خدمة العملاء. ده اذا فتحت اصلا دايما صفحة بيضاء 👎👎👎👎 A failed app — it's extremely difficult to open the Smart Assistant page to contact customer service. That’s if it even opens at all — it’s always just a blank page. 👎👎👎👎
20 people found this review helpful
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Mashreq
26 July 2025
عميلنا العزيز، نأسف لسماعنا بالمشكلة التي واجهتك ونعتذر عن إزعاجك. لمساعدتك بشكل أفضل، يرجى التواصل مع فريق الدعم المتاح طيلة أيام الأسبوع وعلى مدار الساعة عبر "مساعد المشرق الذكي" على تطبيق Mashreq Egypt. يمكنك أيضاً التواصل معنا من خلال صفحة "اتصل بنا" على موقعنا الإلكتروني https://www.mashreq.com/en/egypt/help-and-support/complaints/ تحياتنا
محمد السيد
18 June 2025
I can't login to my account and deal with my money. I tried to reset app password but OTP was never sent. Can't reach any of customer service.
35 people found this review helpful
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Mashreq
18 June 2025
Dear Customer, We are sorry to hear about your experience with the Mashreq Egypt app. To better assist you, please contact our 24/7 support team via the "Mashreq Smart Assistant" on the Mashreq Egypt app. You can also contact us through the "Contact Us" page on our website https://www.mashreq.com/en/egypt/help-and-support/complaints/ Regards

What's new

Bug fixes and minor enhancements.