
GingerlesSoul
The app is fine, helpful even, but Snapshot sucks. You're required to allow it constant access & it drains the battery. Turning it off doesn't help bc it'll turn itself back on even if the phone hasn't moved at all. The driving records are inaccurate, too. Some are logged, some are not. If you use hand-free through Bluetooth, it'll log it as if you're using the device. It has logged my trips as if I'm riding on a bus/bicycle & if you hit a pothole it activates hard braking. It's not worth the $.
462 people found this review helpful

Mike
Great service since you still have humans, and that's the main reason I stick with your team. However, the billing dates, process, and withdrawal are completely random , different amounts, and do not match with the info provided over the phone. In the long run, everything ads up, but a random $250 dump on the credit isn't what I expected after a quick policy change.
30 people found this review helpful

Roman J Bihansky Jr
- Flag inappropriate
- Show review history
Knocks offline, snapshot too sensitive. Snapshot does not register high speed braking only low speed breaking. Makes me look like I'm a terrible driver all the time. Maybe I find a better insurance company. I I want to open the app to look at my driving score on snapshot and the app never opens. I don't have time to fool around with all these non working apps. Ts like a full time job wasting time.
10 people found this review helpful