
Matthias
While it worked quite reliably for some time, the latest update broke it and I'm locked out of my account. Apparently GrapheneOS is no longer supported and despite it being more secure, it falsely claims there's a suspicious app installed (but can't say which one). Disabling making a screenshot, forcing a different keyboard and disabling pasting a password from a password manager are all annoyances that mostly only lead to less secure practices (choosing a short and simple password). So 1 * only
1 person found this review helpful
DBS Bank Ltd
18 August 2025
Dear Matthias, we apologise for the inconvenience you have experienced. If you still need assistance on the usage of IDEAL Mobile and the Operating Systems (OS) that are being supported, please contact DBS BusinessCare Hotline for us to look into this.

ExtraOrdinary EO
This app has been crashing a lot lately. I've tried updating my phone's software and reinstalling the app, but the problem persists. I contacted customer service, but they didn't seem to understand the issue.
DBS Bank Ltd
11 August 2025
Dear ExtraOrdinary EO, we apologise for the inconvenience you have experienced. If you still encounter the issue, please contact DBS BusinessCare Hotline for us to look into this again for you.