4.3
1.68K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The UMR app makes it easy to access important details about your health care benefits. Sign in anytime to:

• Find costs and care – Search for in-network health care providers, hospitals, and clinics – and see what you can expect to pay.

• Access your digital ID card – Quickly share your coverage information with your providers, order a new ID card or add it to your digital wallet.

• View your plan details – Find up-to-date plan balances, including any deductibles and out-of-pocket amounts.

• Check your claims: Review claim information for recent services and receive paperless copies of your EOBs.

• See timely “Things to do” – Get personalized alerts about steps for managing your health and benefits.

• Contact us – Reach out for assistance by chat, call or secure messaging.
Updated on
30 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
1.66K reviews
Jacqueline Derus
4 June 2025
My main issue with the app is that while I have immediate access to my EOBs, I am unable to print them off. This wasn't an issue a few months back. It seems the print capability disappeared after a recent update. Not happy about this since I like having a printed copy of my EOB to compare with the printed bills I receive for services rendered. Please bring back the print capability!!!!!!
Did you find this helpful?
UNITED HEALTHCARE SERVICES, INC.
14 July 2025
Thank you for your feedback. We're sorry you're having trouble printing your EOBs. Please share more details, like your device type or the issue you're facing, by contacting the UMR Digital Solutions team at umrdigitalsol@umr.com. Your input helps us improve the app.
Hadrien B.
30 November 2023
This has to be the worst insurance app I have ever used. Blue Cross, Aetna and Manulife (Canada) ones were far superior. I have been on this for just over 1 month, and their servers have already been down 3 times. Claims take for ever to process, still waiting on 1 EOB 30 days later. The interface is overall clunky and outdated. A lot on in-app links lead to dead ends. Even received a marketing email from them with a broken link to the promo. Digital disaster.
42 people found this review helpful
Did you find this helpful?
Brian Stack
27 June 2025
Just spent over an hour and a half on the phone making repeated calls. Taken on an endless ride through the automated ridiculous trash system to finally be connected to a person with a thick accent that I could hardly understand that could not seem to figure out anything. I understand why so many people are upset with this company and I'm only just now getting a taste of what's to come. On a scale of 5 stars I give a negative 3.
1 person found this review helpful
Did you find this helpful?

What's new

We’ve made subtle design and performance improvements to help you get the most out of your UMR | Health app.