
David Molina
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Works great, clean and easy. Lots of features for regular e-commerce. I particularly use Square Invoices Plus, which lacks a lot of the features that exist for e-commerce. Marketing is extremely limited, seems like the backend is there, but they limit it to the e-commerce side of things. Anyway, reduced to 3 stars because the tap-to-pay sometimes works and sometimes it doesn't. I end up typing the customer's card, which incurs a higher processing fee. Have not been able to contact support.
3 people found this review helpful
Block, Inc.
August 4, 2025
Thanks for your feedback. We’re glad Square works well overall and appreciate you sharing where we can improve, especially with Invoices Plus and tap to pay. We know how frustrating inconsistent features and manual entry fees can be. Please reach out here: https://squ.re/4i7Skbt or message us on Facebook, Instagram, or Twitter so we can help.

Michael Hebner
Great app & service features. Variable calculations (quantity, weight, time, etc), recurring payments/subscriptions, POS, easy website integration & more. My only complaints are its hard to reach anyone in customer service if there's any issue and the fees are a little high for larger transactions. But it seems thats most providers in general. Other than that it's the best service I've tried and I think I've tried most of them. I've been a customer for over 5 yrs now and have no plans to change.
76 people found this review helpful
Block, Inc.
September 26, 2023
Thank you for your review! We're glad to hear that you're enjoying the app and its features. We apologize for any difficulties you've had reaching our customer service team, but we're constantly working to improve our support channels. Regarding transaction fees, we understand your concerns and appreciate your feedback.

Andrea Minert
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Easy and very basic, which is exactly what I need. Only 3 stars, however, because there is no way to charge the customer for the transaction fee, which is completely inexcusable, in my opinion. For 2 transactions totaling $1599, I was charged just a little under $48 in fees. It is standard practice to pass at least some of those charges on to the customer, but no option here. I am looking for another platform to use, which won't cost me 100's of unnecessary $'s per month
71 people found this review helpful