
Nilashaco C.
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"So far it seems that the initial issues that I was having has been resolved. Hopefully all is fixed now. Otherwise the app is very good and convenient to me. Thanks for fixing the bugs!" *UPDATE* It seems that something is going on with the app, for the last 2 weeks! I didn't have a problem with my transfers and now (for the last two weeks) I do! Whenever I try, I get a message saying to contact customer service where I'm then told to go on the website to make transfers! Still doesn't work!
1 person found this review helpful

Tiffany Stewart
The app seems alright, but the customer service is piss poor. It's another overseas call center, and they want your entire card number, name, dob, phone number, zip (most of which you already gave to the automated system) - then when you don't give it all, you just want policy clarification, they talk over you and hang up. They shouldn't need all that info just to tell me policy. Sounds fishy.

Megan Seaver
it's now been 5 to 10 years, and I'm still seeing the same exact problems with your app, website and phone system, as before. it's like all of your systems have issues. I went through downloading this app again to try to activate my new card. no matter how quickly I did it it said the session timed out. it's like that, no matter what step or method you're on. constant roadblocks!!!!!!
7 people found this review helpful