
Preeti Kaur
AWFUL!!!!!, one of the most useless Apps I have ever come across...if I could give it zero stars I would. doesn't even let me register for an account for the washing machine...tried several times on different devices.., after inputing details screen just becomes blank.. complete white...seriously guys its 2025...surely you can update & provide better quality app
3 people found this review helpful

Emma Black
Absolutely useless. From the very first "log-in" or "sign-in" option. It's either log-in/sign up, or sign-in/register, you can't have log-in/sign-in, they mean the same thing. When I hit the "register" button it greys out and nothing further happens. Uninstalled the app and tried again, same thing, but this time got as far as the screen going white before nothing further happened. Useless, and a waste of my time.
6 people found this review helpful
Smart Home Haier Europe
6 October 2023
Hi,
we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. You can contact us at support@candy-hoover.com
Ryan

shirley roff
The app connects through NFC just fine. The problem starts when you try to use the delay start function. If you want to set a time after midnight the app loses all ability to count. Apparently if I set the app at 12.00pm to finish at 6am the next morning this is a 21 hour delay. I tried setting it at 12pm to finish at 1 am the next morning and it seems that is a 27 hour delay, quite something when the machine can only delay for 24 hours. Really annoying.
2 people found this review helpful
Smart Home Haier Europe
10 November 2022
Hi, your feedback is important to us. We have restored the previous version of the app, pending the integration of additional features with the new release. Be sure to update your app to the latest version: you will once again be able to create and save your custom cycles. If you encounter any problems, please uninstall and re-install the App
Pablo