Marshall Voice

Needs a desperate update - Obselete for new phones. Changed WiFi and had to reset through the App and wasn't working. After 24hours of investigating and trying get Alexa to work I found that if you have a far older phone/Android system the App will work, this is why it wasn't working through my latest phone. Trying on any new device it will simply not process or work, I can see people have raised with Marshall but no update has been done since summer '23.

No stars for this app. Reason, it simply doesn't connect to wifi regardless of what you do. I've been on to the technical support on numerous to try and resolve this bit to no avail. I have had replacement speakers, again still no joy. All other devices in the house can connect effortlessly. Clearly this is an ongoing issue judging by similar reviews. It's got to the stage now where the helpdesk just ignore customers to avoid the hassle. Despicable service. Zero stars.

Wow, what an incredibly poor purchase on my part. The only thanks i can give the marshall stanmore 2 is that it has invigorated me to really vet the technological devices you purchase. I never thought to check the app review before making a 200 dollar purchase on a speaker but what a mistake i had made. This speaker and app are by far the worst experience i have ever had in an audio related device. Note the app doesn't connect and speaker randomly asks to connect to Alexa in the middle of night.