IHG Hotels & Rewards

4.9
206K reviews
10M+
Downloads
Content rating
Everyone
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About this app

And the award goes to…IHG One Rewards! See why guests voted our app “Best in Travel” and “Best User Experience” at The Webby Awards, the leading international awards organization honoring excellence on the internet.

IHG Hotels & Resorts: 6,000+ destinations. 19 hotel brands. 1 app.
Earn rewards when you book with any of our hotel brands from our IHG One Rewards app. From family-friendly stays at Holiday Inn hotels, to business-ready accommodations at Crowne Plaza hotels and luxury getaways at Iberostar Beachfront Resorts, we have a brand designed for however you like to stay.

We make booking simple
When you download the IHG One Rewards app, travel becomes a breeze! The app makes everything simple at every point of your journey – from booking to check-in and check-out. Quickly book and re-book a hotel in seconds, then add hotels to your Wishlists for future visits. Whenever you’re ready to find your next destination, you can easily filter hotels by rates, distance and amenities.

There’s more! With Wi-Fi Auto Connect, you can automatically connect to free Wi-Fi upon arrival at our hotels. Speaking of arrival, our app allows you to digitally check in (or out) at your hotel, saving you some time in your travels. Want to get a better view of the area around your hotel? Our app can be your guide, where you can see what restaurants, streets and shops are nearby.

Access everything you need
With the IHG One Rewards app, you can access all your trip details, get trip reminders, modify or cancel your reservations, and view expenses from your current stay. Need directions, parking info or a list of hotel amenities? The app has you covered.

Get rewarded
Access exclusive member rates and offers, earn points to use for free nights, and rack up Milestone Rewards like Food & Beverage Rewards and Confirmable Suite Upgrades. With our free and secure app, you can easily keep track of your points and benefits, pay now or later with Points & Cash, and discover more ways to earn and redeem. Don’t forget to add your IHG One Rewards card to your Google Wallet for easy access to your membership status and points. Not a member yet? Sign up for free in the app to access more perks and exclusive offers.

Travel with ease
Enjoy flexible booking options with free cancellation on most rates. Rest easy with world-class cleaning processes and get notified on the latest travel news. Need help? Chat with us in the app or speak directly with one of our customer care representatives. Whenever, wherever and however you travel, we’re here for you.

Connect with us
Website: https://www.ihg.com
Instagram: https://www.instagram.com/ihghotels/ and https://www.instagram.com/ihgonerewards/?hl=en
Facebook: https://www.facebook.com/IHGOneRewards/
TikTok: https://www.tiktok.com/@ihghotels

Our brands
Holiday Inn®
Holiday Inn Express®
Holiday Inn Club Vacations®
Holiday Inn Resort®
InterContinental® Hotels & Resorts
Six Senses® Hotels, Resorts & Spas
Regent® Hotels & Resorts
Kimpton® Hotels & Restaurants
voco® Hotels
Hotel Indigo®
EVEN® Hotels
Ruby Hotels®
HUALUXE® Hotels & Resorts
Crowne Plaza® Hotels & Resorts
Iberostar Beachfront Resorts
Garner ™
Avid® Hotels
Staybridge Suites®
Atwell Suites™
VignetteTM Collection
Candlewood Suites®
Updated on
13 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
200K reviews
Sue Zeller
28 July 2025
need to fix the app and web pages so charges show for knights booked with points. Right now they are not there, you cannot get the amount from the hotel you are at ... they are only in the confirmation email. Also need a way to modify a discounted booking in the app, on the web or by calling the hotel. I NOW know there is a link in the confirmation email, but I had tried to change one and was told by an IHG property to just cancel and rebook. Said I would not be charged. I did - was charged
2 people found this review helpful
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Ronald Cheek (RonC)
26 July 2025
IHG seems to have regular issues with some of their digital infrastructure. At present, their system is unable to make reservations using Rewards Points plus cash. I was unable to do this directly through the website, and their representative was also unable to make this reservation when contacted. They indicate issues delayed to a system upgrade, and unfortunately, I have had similar issues on the past.
2 people found this review helpful
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Penelope Speed
9 September 2022
Terrible. Once you pay the higher rate for a refundable rate, the app makes sure that "modify reservation" is "not available". They force you to call and sit on hold for 30 minutes to listen to their ads before allowing you to make a change. Digital check-in stops working 24hrs from the day of arrival. Their goal is to make it as inconvenient as possible to modify travel plans while making you pay a higher rate to think you can. Returning to Hilton Honors.
107 people found this review helpful
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What's new

Planning your next trip just got easier. With the latest enhancements and bug fixes, this update ensures a more effortless travel experience. Happy travels!