Gett - London’s black taxi app

4.4
306K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Gett - London's black taxi app
Ride iconic black cabs across London with Gett - your go-to ride-hailing app for fast family trips, airport transfers, and everyday journeys. Available on demand or booked in advance, with an average waiting time of under 4 minutes in central London.

Download Gett now and book black taxis that come to you.

BOOK AN ICONIC BLACK CAB
Experience London's most comfortable and convenient ride in a spacious 5 or 6 seater black cab. Enjoy fast rides door-to-door in premium vehicles, with a separate driver compartment for privacy and air conditioning that you control.

RELIABLE AIRPORT TRANSFERS
Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There's plenty of room for all your luggage! Fast airport rides with priority booking available.

FAMILY-FRIENDLY TAXIS
Black cabs are perfect for families with spacious interiors, room for pushchairs, and child-friendly features. Book fast, safe family rides across London with drivers you can trust.

ORDER FOR FAMILY AND FRIENDS
Hail taxis for your loved ones with Gett Family. Book, pay and track your taxi all in one place - from pick up to arrival. Whether you need to arrange a school run, a hospital trip for an elderly relative or simply a ride home late at night, they won’t need to download a thing.

PRIORITY BOOKING & FAST RIDES
Black cabs use bus lanes to beat traffic, making your journey faster than regular taxis. Need a ride urgently? Choose the Gett Priority option for even faster pick-up times.


FULLY ACCESSIBLE RIDES
All black cabs are wheelchair accessible as standard. Book accessible rides with confidence - every journey is designed to be comfortable for all passengers.

GET THERE FASTER
Booking a black cab means getting a driver who has passed The Knowledge - the world's toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes - making black cab trips the quickest way to travel by taxi.

PASSENGER SAFETY
At Gett, your safety is our priority. Vehicles and drivers are licensed by TfL and their details are confirmed before arrival. You can track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride location sharing to support you on your journey.

ECO-FRIENDLY ELECTRIC CABS
Gett donates 1p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the app. We also offset all the CO2 emissions from those rides with certified carbon offsetting projects. You can also choose the e-black cab vehicle class to book an electric black taxi.

PRE-BOOK & ON-DEMAND
Book a ride ahead of time, or hail a cab virtually with on-demand booking. Priority booking available for urgent journeys.

PRICE ESTIMATES
See the estimated meter fare for your taxi trip before you book and pay cashless through the app.

RATE & TIP YOUR DRIVER
Give your cab driver a rating up to 5 stars and let other travellers know how they did. Leave drivers a tip directly in the app if you're happy with your trip!

CUSTOMER SUPPORT
Need help or have a question? You can reach our team, who are available 24/7 via the live chat function in the app.
Updated on
18 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
300K reviews
Roger Dunbar
10 May 2023
The first time I used this app, I got into the wrong cab and then cancelled my order as soon as I had realized my error. The time from ordering to cancel was just over 2 minutes. Gett charged me £7.00 for cancelling! Very unforgiving app. Also, Gett said that due to high volume, it would charge an extra fee, estimating the total fare to be £48-56. Our actual (and accidental) cab only charged me £22. The best accident I made all day. Not a good look for Gett, and I won't use this app again.
31 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
18 May 2023
Hello, Sorry to hear of your experience, I would like to investigate this further and understand what happened, App reviews are anonymous I cannot send you a direct message, please send us a message via the customer care option on the app 24/7 and we can look into this for further. Kind regards Gett
A Google user
14 September 2019
This service is unreliable and extremely slow. If you plan on ordering a Gett during busier hours -- just don't. The app says the average time to find a ride is 1 min. My experience is usually 15 min if I dont give up and decide to walk. Also , when me and my friends use the app together we've seen that the map is completely inaccurate. I see 10s of Gett cars on the map while they see none at all. Please add multiple stops! This is a basic feature :/ Please get more drivers and fix bugs!!
42 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
5 October 2019
Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7.
Giovanni R
24 November 2024
The app won't send me a verification code to set up an account. When I ask it to resend a code after not receiving one the app gives me a message that I've made too many attempts and to try again in 30 minutes despite this being my first attempt to have the code resent. Overall not a good first impression and it makes the app seems very unreliable.
5 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
5 December 2024
Hello, Sorry to hear of your experience, I would like to investigate this further, App reviews are anonymous I cannot send you a direct message, please send us a message via the chat with us option on the app 24/7 and we can look into this for further. If you cannot get into the app please email us at customercare.uk@gett.com Kind regards Gett

What's new

Check out our brand-new widget! Add it to your home screen for one-tap rides to home or work. Just long-press the home screen and search for "Gett" in the widget list