
A Google user
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Great game, TERRIBLE customer support! If their game malfunctions (and it does often), they don't even care to try and help resolve the issue! This has occurred more than once. I understand it happens on occassion, but doing nothing about trying to fix it is absolutely horrible. The game has caused a massive error four times now and no attempt at fixing it.
246 people found this review helpful

A Google user
After the long wait times to fix log in issue, still play the game. downside is that the makers, while they deserve to earn money, have made it difficult to improve and go up in levels or get new characters without spending money. events they have are getting points for BUYING GEMS. the more gems you buy via google, the more points and items you get. they get you to earn items for characters just to get you below the amount of items you need, then you have to buy items to finish collecting.
65 people found this review helpful

paul grand
I've been playing for over 5 years. Love how much this game has evolved. But as much as I have enjoyed this game across the years, there are so many things that the developers just can't seem to get right. It's a unashamedly pay to win, TERRIBLE GATCHA rates (0.5%) for the best partners, and the worst customer I've ever encountered in a large scale game. Often they will make you wait 2 days before they reply to your question "I don't know." Frustrating to no end, this game.
1 person found this review helpful
Tap4fun (Hong Kong) Limited
June 21, 2022
Dear paul grand, thank you for your comment and your support of the game. We understand that you want rare partners, but the probability of obtaining partners for every player is the same. The game is fair to every account. I wish you will obtain your favorite partners soon. Please contact the support team in the game again if you still have doubts