4.3
1.68K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The UMR app makes it easy to access important details about your health care benefits. Sign in anytime to:

ā€¢ā€ƒFind costs and care – Search for in-network health care providers, hospitals, and clinics – and see what you can expect to pay.

ā€¢ā€ƒAccess your digital ID card – Quickly share your coverage information with your providers, order a new ID card or add it to your digital wallet.

ā€¢ā€ƒView your plan details – Find up-to-date plan balances, including any deductibles and out-of-pocket amounts.

ā€¢ā€ƒCheck your claims: Review claim information for recent services and receive paperless copies of your EOBs.

ā€¢ā€ƒSee timely ā€œThings to doā€ – Get personalized alerts about steps for managing your health and benefits.

ā€¢ā€ƒContact us – Reach out for assistance by chat, call or secure messaging.
Updated on
Jul 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
1.67K reviews
Jacqueline Derus
June 4, 2025
My main issue with the app is that while I have immediate access to my EOBs, I am unable to print them off. This wasn't an issue a few months back. It seems the print capability disappeared after a recent update. Not happy about this since I like having a printed copy of my EOB to compare with the printed bills I receive for services rendered. Please bring back the print capability!!!!!!
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UNITED HEALTHCARE SERVICES, INC.
July 14, 2025
Thank you for your feedback. We're sorry you're having trouble printing your EOBs. Please share more details, like your device type or the issue you're facing, by contacting the UMR Digital Solutions team at umrdigitalsol@umr.com. Your input helps us improve the app.
Hadrien B.
November 30, 2023
This has to be the worst insurance app I have ever used. Blue Cross, Aetna and Manulife (Canada) ones were far superior. I have been on this for just over 1 month, and their servers have already been down 3 times. Claims take for ever to process, still waiting on 1 EOB 30 days later. The interface is overall clunky and outdated. A lot on in-app links lead to dead ends. Even received a marketing email from them with a broken link to the promo. Digital disaster.
42 people found this review helpful
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Lauren Elizabeth
August 19, 2025
Can't even get in!!! I'm already registered and every time I log in it forces me to try and register again. I can't skip it and even when I enter all my info again, it gives me an error. it just keeps taking me in circles and won't let me in. the app is garbage just like the insurance.
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What’s new

We’ve made subtle design and performance improvements to help you get the most out of your UMR | Health app.